Monitoring & Observability
Infrastructure Monitoring
Monitoring application availability, infrastructure health, performance metrics, logs and alerts across on-premises and AWS environments.
MC-001 Monitoring Dashboard
Current monitoring strategy for the Enterprise Help Desk Migration project.
99.9%
Target Availability
<200ms
Target Response Time
24/7
Health Monitoring
Alert Notifications
Monitoring Tools
| Tool | Purpose | Status |
|---|---|---|
| Amazon CloudWatch | Metrics, Logs & Alarms | Planned |
| PRTG Network Monitor | On-Prem Monitoring | In Use |
| Application Logs | Troubleshooting | In Use |
| Email Alerts | Incident Notification | Planned |
Future Monitoring Improvements
- CloudWatch Dashboards
- CloudWatch Alarms
- Amazon SNS Notifications
- Application Health Checks
- Performance Baselines
- Log Retention Policies
- Infrastructure Metrics
- Availability Reports